Help desk and shared inbox for support teams.
Help Scout is the 3rd most popular support ESP we track.
Detected by 23 distinct extension users.
Distribution of brands using Help Scout by industry. Helps you gauge whether this ESP is popular with businesses similar to yours. Brands tagged in two industries are counted in both.
Based on 1 of 1 brand tagged. Industries assigned automatically using AI; not every brand is tagged yet.
Where this ESP's emails land in Gmail. Each brand counted once (average of per-brand percentages) so a single high-volume sender can't dominate. Spam placement is mostly driven by the sender (list quality, content, complaint rate). This number reflects both the ESP's infrastructure AND the kind of senders who choose it — not just deliverability quality.
By volume: inbox 619 · promotions 6 · spam 6 (631 emails observed)
Percentages are averaged per brand (each counted once) across 1 brand using Help Scout with at least 5 placement observations each.
All as a secondary or transactional sender. Primary users are listed first, then secondary.
| Brand | Role | Obs | Spam | Last seen |
|---|---|---|---|---|
|
Asana
asana.com
|
secondary | 1 | 1.0% | 2026-06-16 |
IPs we've observed sending via Help Scout. "Brands" = distinct brands seen on each IP; "Placement" = where those emails landed in Gmail (inbox / promotions / spam). Click "reputation" to check the IP on Cisco Talos.
No IP data observed yet.