Figma uses Customer.io for marketing email and SendGrid for transactional/notifications. They rank #834 in the Tranco list of most-popular domains. Email goes out from 3 different subdomains. Their email authentication setup is solid (score 90/100). We've recorded 8 ESP changes since first observing this brand.
Authentication signals observed in this brand's emails. SPF, DKIM and DMARC are the standard sender-authentication stack — see the DMARC policy below for whether spoofing is actually blocked or just monitored. One-click unsubscribe meets Google & Yahoo's bulk-sender requirements.
SPF / DKIM / DMARC above reflect the last 10 emails we've observed. DMARC policy is read live from DNS.
DMARC enforced with p=quarantine — receivers actively reject or quarantine spoofed mail. No aggregate reporting destination configured.
SPF alignment: all 91 observed emails use a return-path aligned with figma.com (cio100993.figma.com, email.figma.com, em5250.friends.figma.com). SPF authenticates the visible From — supports DMARC directly.
DKIM alignment: all 345 observed emails sign with a domain aligned with figma.com (figma.com, cio100993.figma.com, friends.figma.com). DKIM authenticates the visible From — supports DMARC directly.
TLS: 70% TLS 1.3, 30% TLS 1.2 (across 135 sends).
4 of 61 emails in the last 7 days were delayed beyond 5 minutes (7%) — peaks crossed 4 hours, which usually means stalled queues or hard receiver throttling. Slow sends averaged 1 h 35 min, peaked at 4 h 34 min. Healthy senders deliver in under 30 seconds. Consistent delays usually mean greylisting, reputation-based throttling, or receiver-side filter scrutiny — worth investigating sender reputation and authentication setup.
Brands often use multiple ESPs (e.g. one for marketing, another for transactional/notifications).
None — only the primary ESP(s) shown aboveESPs we've seen sending email for this brand. Green = confirmed by SPF, sender IP rDNS, or known infra pairing (label shows the source). Grey = observed but not yet confirmed by SPF or PTR.
ESPs this brand has authorized in their SPF record. We confirm them with a green ✓ only after seeing recurring use (3+ emails across 2+ days). Until then they stay here — either we haven't observed any email yet, or we've seen a handful but not enough to call them a regular sender for the brand.
Probed: figma.com, cio100993.figma.com, email.figma.com, em5250.friends.figma.com, em325.figma.com, friends.figma.com
Folder distribution across all emails from this brand observed in Gmail inboxes. High inbox % = good deliverability; spam appearances are the headline signal.
| Folder | Count | Share |
|---|---|---|
| inbox | 350 | 97.0% |
| promotions | 11 | 3.0% |
Which ESP's emails are landing where. Sorted by spam % so problem senders surface first. Brands using one ESP for marketing and another for transactional often see very different placement profiles per ESP. Per-ESP folder data only started being captured recently — counts here may be smaller than the total above until backfill catches up.
| ESP | Emails | Placement | Inbox % | Tabs % | Spam % |
|---|---|---|---|---|---|
| SendGrid | 272 | 98.9% | 1.1% | 0.0% | |
| Customer.io | 47 | 83.0% | 17.0% | 0.0% |
Weekly observations per ESP. Brands often run multiple ESPs concurrently — marketing on one, transactional on another — so this chart shows usage rather than switches.
IP addresses figma.com has been observed sending from, and where their mail landed in Gmail.
| IP | Hostname | Obs | Placement | Reputation |
|---|---|---|---|---|
| 167.89.87.53 | o1.email.figma.com |
122 | 5 | Check → |
| 168.245.25.177 | xvfrkwbk.outbound-mail.sendgrid.net |
115 | 9 | Check → |
| 149.72.216.165 | wrqvdvxr.outbound-mail.sendgrid.net |
88 | 17 | Check → |
| 167.89.79.69 | xtrwqfqr.outbound-mail.sendgrid.net |
85 | 17 | Check → |
| 159.112.243.48 | v548.v5be21903.use4.send.mailgun.net |
49 | 14 | Check → |
| 50.31.42.31 | o1.ptr7481.bevy.com |
2 | — | Check → |
| 149.72.24.138 | o83.ptr4909.rainfocus.com |
1 | 1 | Check → |
| Domain | ESPs detected | Delivery (7d) |
|---|---|---|
email.figma.com | SendGrid 361 | |
figma.com | SendGrid 51 Customer.io 49 | 🚨 4/27 extreme delay (avg 1 h 4 min, peak 4 h 34 min) |
friends.figma.com | SendGrid 2 |