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Piano

piano.io
🏆Rank #3,779 🏷 SaaS 🇺🇸United States

Piano uses Salesforce MC as their primary email service provider. They rank #3,779 in the Tranco list of most-popular domains. Their email authentication setup is good (score 73/100). Missing: DMARC enforcement.

Marketing ESPSalesforce MC
Total observations4
Active days2
Avg per active day2.0
Last activity⏸ Slowing · 4 weeks ago
Cadence~every 2 weeks
Compare Piano with another brand:

Email setup 73/100

Authentication signals observed in this brand's emails. SPF, DKIM and DMARC are the standard sender-authentication stack — see the DMARC policy below for whether spoofing is actually blocked or just monitored. One-click unsubscribe meets Google & Yahoo's bulk-sender requirements.

Solid setup, room to improve
Most authentication signals are present. A couple of pieces would tighten things up.
73/100
SPF
pass
DKIM
pass
DMARC
pass (none)
BIMI
none
Unsubscribe
one-click
SPF lookups 10/10
Authentication

DMARC reports sent to piano.io. Policy p=none is monitor-only — receivers won't act on spoofing yet.

SPF alignment: observed emails use a third-party return-path (bounce.c.s11.pdmailservice.com) — SPF passes there but doesn't align with piano.io, so DMARC has to rely on DKIM alignment.

DKIM alignment: all 3 observed emails sign with a domain aligned with piano.io (piano.io). DKIM authenticates the visible From — supports DMARC directly.

Other ESPs detected

Brands often use multiple ESPs (e.g. one for marketing, another for transactional/notifications).

None — only the primary ESP(s) shown above

Confirmed senders

ESPs we've seen sending email for this brand. Green = confirmed by SPF, sender IP rDNS, or known infra pairing (label shows the source). Grey = observed but not yet confirmed by SPF or PTR.

Salesforce MC ✓ confirmed

Other SPF authorizations

ESPs this brand has authorized in their SPF record. We confirm them with a green ✓ only after seeing recurring use (3+ emails across 2+ days). Until then they stay here — either we haven't observed any email yet, or we've seen a handful but not enough to call them a regular sender for the brand.

Amazon SES Mailgun Mandrill Microsoft 365 SendGrid

Probed: piano.io, bounce.c.s11.pdmailservice.com

Where emails landed (Gmail)

Folder distribution across all emails from this brand observed in Gmail inboxes. High inbox % = good deliverability; spam appearances are the headline signal.

FolderCountShare
inbox 4 100.0%

Placement by ESP

Which ESP's emails are landing where. Sorted by spam % so problem senders surface first. Brands using one ESP for marketing and another for transactional often see very different placement profiles per ESP. Per-ESP folder data only started being captured recently — counts here may be smaller than the total above until backfill catches up.

ESP Emails Placement Inbox % Tabs % Spam %
Salesforce MC 3
100.0% 0.0% 0.0%

ESP activity over time

May 4 – Jun 4, 2026 · 2 days with sends

Daily observations per ESP. Brands often run multiple ESPs concurrently — marketing on one, transactional on another — so this chart shows usage rather than switches.

3 0 Salesforce MC: 1 (2026-05-04)1Salesforce MC: 3 (2026-06-04)305/0405/0805/1205/1605/2005/2405/2806/0106/04
Salesforce MC

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Sending IPs

IP addresses piano.io has been observed sending from, and where their mail landed in Gmail.

IPHostnameObsReputation
13.111.68.244 ih244.mta.exacttarget.com 4 Check →

Per-IP inbox / promotions / spam is being collected and will appear here as new emails are observed.

Sending domains

DomainESPs detectedDelivery (7d)
piano.ioSalesforce MC 4