Helpscout uses HubSpot as their primary email service provider. They rank #12,435 in the Tranco list of most-popular domains. Their email authentication setup is incomplete (score 58/100). Missing: DMARC enforcement, one-click unsubscribe.
Authentication signals observed in this brand's emails. SPF, DKIM and DMARC are the standard sender-authentication stack — see the DMARC policy below for whether spoofing is actually blocked or just monitored. One-click unsubscribe meets Google & Yahoo's bulk-sender requirements.
SPF / DKIM / DMARC above reflect the last 10 emails we've observed. DMARC policy is read live from DNS.
DMARC reports sent to dmarc-report.com. Policy
p=none is monitor-only — receivers won't act on spoofing yet.
DKIM alignment: all 75 observed emails sign with a domain aligned with helpscout.net (helpscout.net). DKIM authenticates the visible From — supports DMARC directly.
TLS: modern — 100% TLS 1.3 (across 48 sends).
1 of 22 emails in the last 7 days were delayed beyond 5 minutes (5%) — delays stayed within 5–15 minutes. Slow sends averaged 14 min. Healthy senders deliver in under 30 seconds. Consistent delays usually mean greylisting, reputation-based throttling, or receiver-side filter scrutiny — worth investigating sender reputation and authentication setup.
Brands often use multiple ESPs (e.g. one for marketing, another for transactional/notifications).
None — only the primary ESP(s) shown aboveESPs we've seen sending email for this brand. Green = confirmed by SPF, sender IP rDNS, or known infra pairing (label shows the source). Grey = observed but not yet confirmed by SPF or PTR.
"Observed" pills mean we detected emails from these ESPs, but they don't appear in any SPF record we probed. They may still be properly authorized — sending infrastructure can live on subdomains we haven't seen yet, or use IP-listing instead of include: directives.
No additional ESPs authorized in the brand's SPF beyond the confirmed senders above.
Probed: helpscout.net, mail2.helpscout.net, mail6.helpscout.net, mail3.helpscout.net, mail4.helpscout.net, mail5.helpscout.net
Folder distribution across all emails from this brand observed in Gmail inboxes. High inbox % = good deliverability; spam appearances are the headline signal.
| Folder | Count | Share |
|---|---|---|
| inbox | 64 | 100.0% |
Which ESP's emails are landing where. Sorted by spam % so problem senders surface first. Brands using one ESP for marketing and another for transactional often see very different placement profiles per ESP. Per-ESP folder data only started being captured recently — counts here may be smaller than the total above until backfill catches up.
| ESP | Emails | Placement | Inbox % | Tabs % | Spam % |
|---|---|---|---|---|---|
| HubSpot | 64 | 100.0% | 0.0% | 0.0% |
Daily observations per ESP. Brands often run multiple ESPs concurrently — marketing on one, transactional on another — so this chart shows usage rather than switches.
| Domain | ESPs detected | Delivery (7d) |
|---|---|---|
helpscout.net | HubSpot 79 |