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Freshbooks

freshbooks.com
🏆Rank #14,153 🏷 SaaS 🇨🇦Canada

Freshbooks uses SendGrid as their primary email service provider. They rank #14,153 in the Tranco list of most-popular domains. We've also observed sends via Amazon SES. Email goes out from 2 different subdomains. Their email authentication setup is good (score 80/100). Missing: one-click unsubscribe.

Transactional ESPSendGrid
Total observations7
Active days5
Avg per active day1.4
Last activity⏸ Slowing · 3 weeks ago
Cadence~weekly
Compare Freshbooks with another brand:

Email setup 80/100

Authentication signals observed in this brand's emails. SPF, DKIM and DMARC are the standard sender-authentication stack — see the DMARC policy below for whether spoofing is actually blocked or just monitored. One-click unsubscribe meets Google & Yahoo's bulk-sender requirements.

Solid setup, room to improve
Most authentication signals are present. A couple of pieces would tighten things up.
80/100
SPF
pass
DKIM
pass
DMARC
pass (quarantine)
BIMI
none
Unsubscribe
missing
SPF lookups 9/10
Authentication

DMARC reports sent to DMARC Analyzer (Mimecast). Policy p=quarantine means receivers actively block or quarantine spoofed mail.

SPF alignment: all 2 observed emails use a return-path aligned with freshbooks.com (rmail.fb05.freshbooks.com). SPF authenticates the visible From — supports DMARC directly.

DKIM alignment: all 3 observed emails sign with a domain aligned with freshbooks.com (fb05.freshbooks.com, freshbooks.com). DKIM authenticates the visible From — supports DMARC directly.

Other ESPs detected

Brands often use multiple ESPs (e.g. one for marketing, another for transactional/notifications).

Amazon SES 2

Confirmed senders

ESPs we've seen sending email for this brand. Green = confirmed by SPF, sender IP rDNS, or known infra pairing (label shows the source). Grey = observed but not yet confirmed by SPF or PTR.

Amazon SES ✓ confirmed SendGrid ✓ confirmed

Other SPF authorizations

ESPs this brand has authorized in their SPF record. We confirm them with a green ✓ only after seeing recurring use (3+ emails across 2+ days). Until then they stay here — either we haven't observed any email yet, or we've seen a handful but not enough to call them a regular sender for the brand.

Salesforce MC

Probed: freshbooks.com, rmail.fb05.freshbooks.com, fb02.freshbooks.com, fb05.freshbooks.com

Where emails landed (Gmail)

Folder distribution across all emails from this brand observed in Gmail inboxes. High inbox % = good deliverability; spam appearances are the headline signal.

FolderCountShare
inbox 7 100.0%

Placement by ESP

Which ESP's emails are landing where. Sorted by spam % so problem senders surface first. Brands using one ESP for marketing and another for transactional often see very different placement profiles per ESP. Per-ESP folder data only started being captured recently — counts here may be smaller than the total above until backfill catches up.

ESP Emails Placement Inbox % Tabs % Spam %
SendGrid 2
100.0% 0.0% 0.0%
Amazon SES 2
100.0% 0.0% 0.0%

ESP activity over time

May 1 – Jun 12, 2026 · 5 days with sends

Daily observations per ESP. Brands often run multiple ESPs concurrently — marketing on one, transactional on another — so this chart shows usage rather than switches.

3 0 SendGrid: 3 (2026-05-01)3SendGrid: 1 (2026-05-19)1SendGrid: 1 (2026-06-08)1Amazon SES: 1 (2026-06-10)1Amazon SES: 1 (2026-06-12)105/0105/0605/1105/1605/2105/2605/3106/0506/10
SendGrid Amazon SES

Similar brands using SendGrid

Sending IPs

IP addresses freshbooks.com has been observed sending from, and where their mail landed in Gmail.

IPHostnameObsReputation
208.117.54.182 o2.ptr2867.fb02.freshbooks.com 3 Check →
134.128.78.217 o3.ptr3341.fb02.staging.freshenv.com 2 Check →
54.240.127.109 a127-109.smtp-out.amazonses.com 2 Check →

Per-IP inbox / promotions / spam is being collected and will appear here as new emails are observed.

Sending domains

DomainESPs detectedDelivery (7d)
fb02.freshbooks.comSendGrid 5
fb05.freshbooks.comAmazon SES 2